This really is Deepak off Bangalore . I limited me for some time out of creating that it send to you personally. But, whenever i didn’t see one effect and you can accountability out of Axis Lender, I can don’t hold off.

All of this become some time in February this season. We set aside an apartment within the an apartment during the Bangalore and you will is actually because of the contact off Mr. Amit Sharma ([protected]) away from Analytical Expenditures (to possess AXIS Lender) from the creator. Mr. Amit fulfilled me personally and i informed me him my personal paycheck, expenditures and other costs info, centered on which, he verified me personally that we feel the eligibility off 23 lacs. Since this count are enough in my situation going in the future, I proceeded that have a knowing that eligibility is already reviewed. Amit explained this option away from their colleague will come so you can make the documents and cheque to own operating commission for it domestic financing. Upcoming, I became approached of the Mr. Murugesh ([protected]), who showed up and amassed my data files plus the cheque out-of Rs. 5618 on the operating commission. I didn’t hesitate in providing the cheque due to the fact Mr. Amit had already affirmed me personally regarding my personal qualification. Mr. Murugesh got each one of these and you may returned. The brand new verification process already been and i waited for very long date considering you to everything is taking place better. Within a few days, I noticed one to my personal checking account is actually debited into the cheque which i agreed to AXIS Lender having Rs. 5618. It provided me with a lot more trust one things are happening better.

If i did not have this new eligibility, I am not saying a fool so you’re able to stick to the loan processes and you may spend my Rs

It was a surprise. There is certainly absolutely no reason said throughout the letter. I called AXIS Bank’s work environment and talked in order to Ms. Renu ([protected], landline [protected]. She mentioned that the fresh new page try delivered in error and additionally they are still taking care of the loan techniques. Later, she named myself up-and to my wonder; she said that my personal qualifications isnt around into the loan. I became amazed. So it feedback came from AXIS Financial whether or not Mr. Amit got currently informed me which i had qualification of 23 lacs, after the address or other verification process was indeed over, following processing payment count try extracted from my personal membership and just after waiting around for so long. We argued having Renu about how you certainly will after that Mr. Amit tell that we met with the qualification. 5618. She once more said one to she will manage their unique manager and come back to myself. She entitled again a short time however,, all of them to declare that absolutely nothing might be complete and you may my personal qualification isnt indeed there additionally the mortgage can not be sanctioned. I’d upset and you may asked their unique to return straight back my handling commission amount. She said the insurance policy isnt indeed there to go back the total amount. We knew off HDFC and you will ICICI Financial when they don’t sanction the loan, every data as well as the count are returned to the client. However, right here, neither did I get back my files right up until go out, none the total amount.

Once i watched there is nothing yielding show, I asked Renu to provide her manager’s matter. She offered the number (disappointed, I really don’t remember their title) just in case We entitled, he was driving and you can mentioned that however call me straight back. I waited for many months for their telephone call. That okay day, one to Ms. Indu (I think this was the name) called me and you may mentioned that their unique manager desired to learn why I got titled your a few days back. I told me her entire facts however,, she read and informed me the same the newest handling commission can’t be came back. As i questioned her again, she said that she’ll communicate with her manager and phone call myself straight back. Which never happened. To follow along with https://paydayloanalabama.com/midfield/ up, when i called and you will correspond with her, she said their unique manager may be out of channel and you will she will not know when he will be back. Now, once more than weekly, I’m nonetheless waiting for the latest manager’s phone call.

Sir, because you find, that is a terrible experience. I found myself told that a screen has analyzed AXIS Lender given that a knowledgeable bank. I don’t know exactly how. At the very least, I would personally never claim that. You can view they own offered incorrect details about new qualifications, compiled new documents, pulled brand new control percentage following reverted back proclaiming that eligibility is a concern. Right up until time, they have not returned the latest data or even the matter. Qualification ‘s the the initial thing you to a consumer takes worry before giving any operating payment. But, AXIS Bank provides duped inside esteem possesses made particular currency using this. I am not sure how many people would have knowledgeable it with AXIS Bank. It looks like a good business to them. I don’t imagine he has got any business Ethics. How do they supply not the case pointers on the people and make currency?

Quickly, eventually I had a page at my home address saying you to AXIS Financial are unable to supply the loan in my experience

Sir, I would and this ask you to excite look into this dilemma urgently which help safeguard the customers’ rights. You let will certainly ensure that AXIS Financial does not repeat for example circumstances down-the-line with virtually any buyers.